Woolen White Cable-Knit Sweater

Shipping Policy

• Orders are processed within 1–3 business days after confirmation
• Orders are not processed on weekends or public holidays
• Delivery times may vary during sales, holidays, or high-demand periods

Estimated Delivery Time

• Major cities: 1–3 business days
• Outside major cities / remote areas: 2–7 business days

Shipping Charges

• Shipping fees are calculated at checkout
• Free shipping or promotional discounts may apply on selected orders/products
• All shipping costs will be shown before payment

Return Policy

• Returns can be requested within 3 days of receiving your order
• Approved returns and refunds are processed within 3 days after inspection

Return Eligibility

Items must be:

• Unused and in original condition
• With tags attached
• In original packaging
• Accompanied by proof of purchase

How to Request a Return

Contact us at:

Email: siluetbd@gmail.com

If approved, we’ll provide return instructions and a return label (if applicable).

Note: Returns sent without prior approval will not be accepted.

Damaged or Wrong Items

Please contact us immediately if you receive:

• A damaged item
• A defective item
• The wrong product

We’ll review the issue and work to resolve it as quickly as possible.